Learning Library

Complete this learning to understand burnout, what to look out for in yourself or others you work with, and how to cope.

Complete this module to ako [learn] more about our leave policy, processes, and requirements.

Health and safety are a critical priority and rangatira [managers] have a number of accountabilities and responsibilities with regards to the health and safety of their kapa [team].

Time and attendance are a balancing exercise. This akoranga [learning] is designed to help you understand your time and attendance responsibilities as a rangatira [manager].

This online akoranga [learning] explores curiosity and how you can cultivate your own curiosity to support a curious culture at mahi [work].

This online module will walk you through the considerations and processes you need to follow when you are managing behavioural issues within your team.

This online module introduces you to coaching and the GROW coaching approach.

This online learning introduces the Urgent/Important Principle to help you work smarter. It covers prioritising and planning your mahi [work]. You’ll also learn how to guard your time against interruptions, distractions and ad-hoc requests.

It’s important to have both long-term and short-term goals. Establishing structured SMART goals helps you to achieve desired results. In this short online learning, you’ll learn effective goal setting.

This akoranga [learning] will discuss the inherent bias that is part of healthcare structures. Learn about the extent of these biases and what we can all do to change equity in healthcare.

This learning consists of online learning and a workshop that introduces the concept of an active bystander and the ways we can contribute to a healthy and safe workplace.

This online learning introduces the factors that develop a cohesive and humming team.

Explore our preferred ways of communicating with people and begin to identify the communication styles of those around us. Becoming aware of the challenges that can show up when communicating with others.

This module covers the importance of effective communication, the value of bringing your whole self to work, and techniques you can use to be an effective communicator.

This learning will help you understand how stress affects us all. It will introduce techniques you can use to overcome obstacles and setbacks.

This learning will cover how to effectively set up your mahi [work] environment, keep on track with your daily tasks and stay connected while working remotely.

Enabling diversity within any organisation is an ongoing and proactive effort that requires sensitivity, awareness, and consultation. Challenge and shift your own perceptions of the world and those around you in this module.

This online learning module will equip you to better recognise a person's psychological state and build confidence in approaching a sensitive conversation.

In this online akoranga [learning] resource, we’ll help build your confidence in having those conversations that might make you... well, uncomfortable.

In this short module, the ART of Leadership is explored in different contexts, and we recommend completing 'How We Lead Around Here' before carrying on, because trust us, it'll help!

This online akoranga [learning], serves as an introduction to not only what leadership looks like in manaaki hauora [healthcare], but also what it looks like in everyday life.

Successful change happens on two dimensions: the business or project side of change, and the people side of change. This course takes you through both aspects of the change process.

This online learning is designed to introduce you to the 5Ps of effective meetings. You'll learn how to manage team behaviour during meetings and how to improve participation.

High performing and supportive teams result in better patient care and a more enjoyable workplace.  Through solidly researched team behaviours and practices you'll come away with a toolkit of strategies and techniques for building successful teams and for effectively managing conflicts.

This course will support you to consistently demonstrate great customer care while also giving you the confidence and skills to communicate effectively with others, defuse challenging behaviours, and increase your own and others’ job satisfaction.

This learning consists of online learning and a workshop that introduces the concept of an active bystander and the ways we can contribute to a healthy and safe workplace.

With proven techniques, we’ll build your confidence to successfully have courageous conversations. We’ll share methods for making these easier to have, and most importantly, chat about how you can prevent these situations in the first place.

In this workshop practice refining your interviewing skills for the hiring process and ensuring that you are meeting all cultural and compliance requirements by following our 9-step hiring process.

This workshop will support managers to understand their role in managing kaimahi [employee] relations issues and how they can mitigate any issues before they escalate.

The learning provides leaders with the knowledge, skills, and tools to effectively support our people to set development goals and consider their team's career stage, aspirations, and future potential.

This practical learning is designed to get you thinking about the rangatira [leader] you currently are and any changes you may wish to make by tapping into your personality and values. You’ll then use this information to create your own leadership challenge.

Running meetings, or encouraging others to share their thinking is a learned skill. This workshop gives you skills for effective facilitation include knowledge, technique, practice – and confidence.

Become a more effective leader by learning which behaviours inspire others to follow you and which behaviours might unintentionally hamper your efforts. Gain an in-depth understanding of your personality’s strengths and blind spots in order to function more effectively within teams.