High performing and supportive teams result in better patient care and a more enjoyable workplace. Through solidly researched team behaviours and practices you'll come away with a toolkit of strategies and techniques for building successful teams and for effectively managing conflicts.
Read MoreThis course will support you to consistently demonstrate great customer care while also giving you the confidence and skills to communicate effectively with others, defuse challenging behaviours, and increase your own and others’ job satisfaction.
Read MoreThis learning consists of online learning and a workshop that introduces the concept of an active bystander and the ways we can contribute to a healthy and safe workplace.
Read MoreWith proven techniques, we’ll build your confidence to successfully have courageous conversations. We’ll share methods for making these easier to have, and most importantly, chat about how you can prevent these situations in the first place.
Read MoreIn this workshop practice refining your interviewing skills for the hiring process and ensuring that you are meeting all cultural and compliance requirements by following our 9-step hiring process.
Read MoreThis workshop will support managers to understand their role in managing kaimahi [employee] relations issues and how they can mitigate any issues before they escalate.
Read MoreThe learning provides leaders with the knowledge, skills, and tools to effectively support our people to set development goals and consider their team's career stage, aspirations, and future potential.
Read MoreThis practical learning is designed to get you thinking about the rangatira [leader] you currently are and any changes you may wish to make by tapping into your personality and values. You’ll then use this information to create your own leadership challenge.
Read MoreRunning meetings, or encouraging others to share their thinking is a learned skill. This workshop gives you skills for effective facilitation include knowledge, technique, practice – and confidence.
Read MoreBecome a more effective leader by learning which behaviours inspire others to follow you and which behaviours might unintentionally hamper your efforts. Gain an in-depth understanding of your personality’s strengths and blind spots in order to function more effectively within teams.
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