Our akoranga [learning] comes in a variety of formats, including long-term programmes, short online modules, and kanohi ki te kanohi [face to face] workshops.
All content is available to employees of Canterbury and West Coast District Health Boards.
Enrol and complete the akoranga [learning] content in our learning management system, healthLearn. You’ll need to log in to healthLearn using your account. Most workshops require manager approval.
Use the options below to locate the content or browse by how long it will take for you to complete.
This course will support you to consistently demonstrate great customer care while also giving you the confidence and skills to communicate effectively with others, defuse challenging behaviours, and increase your own and others’ job satisfaction.
Read MoreWith proven techniques, we’ll build your confidence to successfully have courageous conversations. We’ll share methods for making these easier to have, and most importantly, chat about how you can prevent these situations in the first place.
Read MoreExplore our preferred ways of communicating with people and begin to identify the communication styles of those around us. Becoming aware of the challenges that can show up when communicating with others.
Read MoreThis module covers the importance of effective communication, the value of bringing your whole self to work, and techniques you can use to be an effective communicator.
Read MoreRunning meetings, or encouraging others to share their thinking is a learned skill. This workshop gives you skills for effective facilitation include knowledge, technique, practice – and confidence.
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