This course will support you to consistently demonstrate great customer care while also giving you the confidence and skills to communicate effectively with others, defuse challenging behaviours, and increase your own and others’ job satisfaction.
Read MoreThis learning consists of online learning and a workshop that introduces the concept of an active bystander and the ways we can contribute to a healthy and safe workplace.
Read MoreWith proven techniques, we’ll build your confidence to successfully have courageous conversations. We’ll share methods for making these easier to have, and most importantly, chat about how you can prevent these situations in the first place.
Read MoreThis online learning module will equip you to better recognise a person's psychological state and build confidence in approaching a sensitive conversation.
Read MoreThis online akoranga [learning], serves as an introduction to not only what leadership looks like in manaaki hauora [healthcare], but also what it looks like in everyday life.
Read MoreBecome a more effective leader by learning which behaviours inspire others to follow you and which behaviours might unintentionally hamper your efforts. Gain an in-depth understanding of your personality’s strengths and blind spots in order to function more effectively within teams.
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