Honest and courageous
LEADING SELF
You deliver clear messages and make decisions in a timely manner; to advance the longer-term best interests of the people we care for.
Honesty and courage looks like sharing your opinion in a respectful and constructive way; taking responsibility for tasks and showing initiative; and doing what you agree to do and staying true to your word.
When you are honest and courageous, you…
Show courage and take responsibility
Show decisiveness and act to address issues
Lead with integrity
Follow through on your commitments
Quick tips
Consider which actions will best serve the health system, even if they conflict with your personal goals.
When you make an important decision, think about the costs of not taking a proposed course of action; in other words, the opportunity cost.
Correct mistakes, especially when it would be easier to ignore them.
Think about your fears, limitations and vulnerabilities. Make sure that they don’t impact your decision-making.
Commit to behaving in a manner that is consistent with values of Te Whatu Ora.
Be truthful. Take a hands-on approach to issues rather than avoiding confrontation.
Set realistic expectations to ensure you can follow through and achieve what you say you will.
Practice this behaviour
Here are some ways you can practice this behaviour:
Lead a group of people through a significant change initiative.
Manage a crisis or ethical dilemma.
Manage a patient complaint.
Work with an underperforming team to improve delivery.
What can hold you back
Here are some things that could get in the way of developing this behaviour:
Too concerned about what other people might think of you; trying to ‘fit in’ with a group/team.
Not wanting to champion an unpopular point of view because you’re concerned about the potential impact on your career.
Being unsure of yourself and your judgment.
Not taking a moment to step back and consider ethics. Be clear about your ethical principles and what they mean to you.
Avoiding confrontation at all costs.